Is Green Tree Harassing You?

July 15, 2013
By Frank H. Coxwell on July 15, 2013 11:46 AM |

greentree logo.jpgGreen Tree Servicing is one of the biggest servicers of mortgage loans in the United States. They specialize in collection of subprime home mortgage debts. When they call you they are very aggressive in their collection methods. Green Tree is based in St. Paul, Minnesota, and operates 29 offices for its collection operations. Green Tree Servicing, LLC, is owned by Walter Investment Management Corp. In recent months Green Tree has acquired hundreds of thousands of loans. Bank of America recently sold mortgage servicing rights on 650,000 mortgage loans worth around $93 Billion to Walter Investment Management Corp. Bank of America has recently been sued for preventing loan modifications and paying bonuses to employees to foreclose on homeowners.

If you have had your mortgage transferred to Green Tree, it's just the latest foul episode in the mortgage meltdown. Those of you whose mortgages have been passed along from lenders like Wells Fargo, Countrywide, Bank of America, and GMAC, are now stuck with Green Tree.

Tell Someone What Green Tree is Doing To You. There are numerous agencies to complain to should you wish to share your negative experiences with Green Tree Servicing.
To speak up to the government:
1. Complain to the Office of the Comptroller of the Currency (OCC) through their Consumer Protection division. http://www.occ.gov
2. Complain to the Federal Trade Commission (FTC). http://www.fcc.gov/complaints
3. Complain to the Consumer Financial Protection Bureau (CFPB).
http://www.consumerfinance.gov/complaint/
4. Complain to the Mississippi Attorney General.
http://agjimhood.com/index.php/sections/consumer/complaints

Stand Up For Your Rights - Put An End to Collection Calls from Green Tree Servicing.
Federal law, the Fair Debt Collection Practices Act, ("FDCPA") requires debt collector to stop calling you upon written request. After your written notice for telephone calls to stop has been received by a debt collector, financial penalties of $500 to $1,500 can be awarded per violation.

What You Need To Do To Stop Debt Collection Calls from Green Tree:
1. Write a letter setting out the name and address of the account holder (you, the person receiving the phone calls).
2. Set out the specific telephone numbers that you do not want them to call.
3. State that all future communication with you should be in writing only.
Send the letter by the U.S. Postal Service, Certified Mail. Make sure you use Certified Mail, Return Receipt Requested, so you get the green postcard back showing that Green Tree signed for your letter. It is best to use the address indicated on the correspondence or mortgage statement from Green Tree, but you can use this address if you don't have correspondence from Green Tree.

Green Tree Servicing, LLC
345 St. Peter Street
Saint Paul MN 55102

Keep the green signature post card and staple it to a copy of the letter you sent.
Answer the phone. Calls on cell phones that are not picked up are hard to prove. Keep a written record of phone calls that you receive in the future.